Discover Your Heritage

Terms and Conditions

Last updated: January 2024

1. Service Agreement

By engaging Heritage Journeys for genealogy services, you agree to these terms and conditions. Our services include family history research, heritage tours, DNA analysis, and document preservation.

2. Research Process

Our research process typically takes 6-12 weeks depending on the complexity of your family history. We provide regular updates and maintain transparent communication throughout the process.

3. Satisfaction Guarantee

We offer a 100% satisfaction guarantee on our research services. If you're not completely satisfied with our findings, we'll work with you to address any concerns or provide a full refund within 30 days.

4. Privacy and Confidentiality

All family information and research data is kept strictly confidential and is never shared with third parties without your explicit consent.

5. Intellectual Property

All research findings, family trees, and documentation become your property upon completion of services and full payment.

Privacy Policy

Last updated: January 2024

Information We Collect

We collect only the information necessary to provide our genealogy services, including contact information, family details, and historical information you provide for research purposes.

How We Use Your Information

Your information is used solely to provide genealogy research services, communicate with you about your project, and deliver your completed family history materials.

Data Protection

We implement industry-standard security measures to protect your personal and family information. All data is encrypted and stored securely.

Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. Contact us at any time to exercise these rights.

Contact Information

For privacy-related questions, contact us at +1 (617) 555-9847 or visit our office at 2847 Heritage Boulevard, Boston, MA 02134, USA.

Cookie Policy

Last updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website traffic.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality and security.

Analytics Cookies: Help us understand how visitors interact with our website.

Preference Cookies: Remember your choices and settings for future visits.

Managing Cookies

You can control cookies through your browser settings or by using our cookie preference center. Disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that place cookies on your device. These are governed by the respective third party's privacy policy.

DMCA Policy

Last updated: January 2024

Copyright Compliance

Heritage Journeys respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We take copyright infringement seriously and will respond promptly to valid DMCA notices.

Reporting Copyright Infringement

If you believe your copyrighted material has been used on our website without permission, please provide the following information:

• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information including address, phone number, and email
• A statement of good faith belief that the use is unauthorized
• A statement of accuracy under penalty of perjury
• Electronic or physical signature of the copyright owner

Counter-Notification

If you believe material was removed or disabled by mistake or misidentification, you may file a counter-notification following DMCA procedures.

Contact for DMCA Issues

Send DMCA notices to: 2847 Heritage Boulevard, Boston, MA 02134, USA or call +1 (617) 555-9847

GDPR Compliance

Last updated: January 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to our processing of your data

Legal Basis for Processing

We process your personal data based on:

• Your explicit consent for genealogy research services
• Contractual necessity to provide our services
• Legitimate interests in improving our services
• Legal compliance with applicable regulations

Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. Research data is typically retained for 7 years unless you request earlier deletion.

International Transfers

If we transfer your data outside the EU, we ensure adequate protection through appropriate safeguards and compliance mechanisms.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact us at +1 (617) 555-9847 or visit 2847 Heritage Boulevard, Boston, MA 02134, USA.